DARKHORSE WHEELS - LIMITED WARRANTY

 

All Darkhorse Wheels are warranted to be free from manufacturing defects in material and/or workmanship for 2 YEARS, for the SLF series and 1 YEAR for all previous series, from the date of the original purchase. The Warranty covers the rim, spokes, nipple and hub. The Warranty applies only to the original owner and does not transfer to subsequent owners.

 

THIS WARRANTY DOES NOT COVER

 

·         Any damage resulting from the normal wear and tear, including the results of fatigue. It is the owners responsibility to inspect his or her wheels before each and every ride.

·         Any damage, failure or loss caused by abuse, neglect, improper repair, improper maintenance, alteration, modification, an accident or other abnormal, excessive, or improper use, including but not limited to, stunt riding, ramp jumping, acrobatics or other similar activities, or in any other manner for which the wheels were not intended.

·         Cost of shipment to and from the authorized Darkhorse Wheels dealer is specifically excluded and is not covered by this Warranty.

·         Deterioration on the surface finish or appearance which has no effect on the function of the wheels.

·         Wheels assembled, adjusted or that have had maintenance work done on them by an unauthorized dealer or distributor.

·         Installation of parts or accessories not originally intended for, or not compatible with the Darkhorse Wheels.

·         Damage caused by using brake pads not specifically designed for carbon rims, and/or damages caused by brake pads that have worn out.

·         Damage caused by exceeding the maximum rider weight of 100kg for the 38 and 50mm rims and 110kg for the 60 and 88mm rims.

·         Damage caused by exceeding the maximum tyre inflation pressure of 115psi.

·         Damage caused by failing to use high pressure rim tape as recommended.

·         Damage caused by failing to clean the rim surface and brake pads as recommended.

 

 

PROCEDURES

 

For any Warranty claim to be considered, the bicycle must be brought into or shipped to an authorized Darkhorse Wheels Dealer in assembled condition accompanied by the original, dated sales receipt for the wheel/s. Please make sure you keep this receipt in a safe place.

 

Darkhorse Wheels will have the option to either repair or replace the defective product.

If you elect to repair a defective product yourself or use the services of someone other than a Darkhorse Wheels authorized dealer, or if you use a replacement part not supplied by Darkhorse Wheels, Darkhorse Wheels will not be liable for any damage, failure or loss caused by the use of such unauthorized service or parts.

 

Whether the defective wheel qualifies to benefit from the warranty is at the sole discretion of Darkhorse Wheels.

 

Any more questions, please feel free to contact us. info@darkhorsewheels.com


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